eBay is updating its Streetwear authenticity process to inform both buyers and sellers about item discrepancies. Previously, the process involved authentication and listing accuracy checks, where buyers were informed of discrepancies and could choose to proceed or return the item. Starting mid-February, sellers will receive notifications through Seller Hub and email, while buyers will be notified via email and their eBay accounts. This feature, first applied to Handbags US in September 2023, will extend to additional categories and markets throughout the first half of the year.
eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. Read more.