Amazon has announced changes to its Multi-Channel Fulfillment (MCF) program, which will affect fees for fulfilling sellers’ off-Amazon orders. Effective from February 5, 2024, these changes include an average MCF fee increase of 3.5% across all delivery speeds, which Amazon highlights as being lower than the 5.9% average increase by other carriers.
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In 2024, Amazon will adjust its seller fees, including an average increase of $0.15 per unit sold, new inbound fees averaging $0.27-$1.58 per unit, and reduced FBA fulfillment fees by $0.20-$0.61 per unit. Additionally, referral fees for certain apparel items will be reduced, and monthly storage fees will decrease by $0.09 per cubic foot.
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Amazon is stepping into the AI chatbot arena with ‘Amazon Q’, designed specifically for businesses. This new generative AI assistant unveiled at AWS re:Invent, aims to revolutionize work efficiency, offering customized, fast solutions for customer queries.
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Starting October 31, 2023, the default handling time for seller-fulfilled orders will be updated from two days to one day for SKUs that are already handled in one day or less.
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Starting February 1, 2024, Amazon will introduce changes to the referral fee calculation for Marketplace Facilitator transactions. Previously, Amazon calculated the final price by applying the VAT rate of the destination country, resulting in varying referral fee amounts for cross-border shipments. With the new update, the referral fee amount will be consistent, regardless of the destination country. For instance, a listing on Amazon.de with a price of €119 will attract a referral fee of €11.90, irrespective of whether the product is shipped to Germany, Portugal, or Luxembourg, despite the different VAT rates in these countries.
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Amazon has unveiled its new Small Business Search filter, a feature designed to help customers easily find and purchase products from small-business brands and artisans on the platform. Eligible products will now appear under the ‘Business type’ category in search filter options, provided they meet the criteria for the Small Business badge.
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Amazon orders that are seller-fulfilled and shipped late, but are delivered on time with a valid tracking ID, are now excluded from the late shipment rate calculation!
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Amazon has announced its Extended Holiday Returns policy for 2023, which is one month shorter than the guidelines Walmart released earlier this month. Products purchased between November 1 and December 31, 2023, can be returned until January 31, 2024. For Apple-branded items, the return deadline is January 15, 2024.
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In this article we explain how Amazon’s Seller Fulfilled Prime (SFP) is here to stay and dive into how SFP is no longer a backup in case of an FBA emergency, but an essential alternative strategy to save costs and achieve faster deliveries. We discuss Amazon’s key struggles with Fulfillment By Amazon (FBA). We also offer an exclusive insight about how Seller Fulfilled Prime can help Amazon better serve customers currently dissatisfied with FBA delivery speeds. Concluding, we recommend sellers on how to prepare for SFP and share an exclusive read into our Ultimate Guide to sell and win on Amazon’s Seller Fulfilled Prime (SFP)
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