At GeekSeller, we work with many sellers searching for third-party logistics (3PL) solutions. We usually recommend Walmart Fulfillment Services (WFS) and Fulfillment by Amazon (FBA) because they offer reliable, cost-effective fulfillment and multichannel fulfillment options. But if you need a specialized 3PL, here’s how to find the right partner.
1. Location Matters
A 3PL with warehouses close to your customers means faster shipping and lower costs. If you sell internationally, look for a provider with a strong global network.
2. Easy Integration
Your 3PL should connect seamlessly with your e-commerce platform and inventory system. A slow, outdated setup can cause unnecessary delays. GeekSeller likes to work with 3PL companies that support SFTP, as this is a fast way to exchange data without expensive API integration work.
3. Good Customer Support
Things will go wrong sometimes. Choose a 3PL with fast and reliable support, ideally with a dedicated account manager instead of just a ticket system.
4. Scalability
Your logistics partner should grow with you. Some 3PLs work well for small brands but struggle with large volumes. Others have strict order minimums, making it hard for new sellers.
5. Transparent Pricing
Watch out for hidden fees—storage, pick-and-pack, returns, etc. A slightly higher upfront cost can save money if it means better service and reliability.
6. Technology & Tracking
A good 3PL provides real-time tracking and automated inventory updates. If you’re constantly chasing order updates, it’s a red flag.
7. Returns Handling
Smooth return processes keep customers happy. Some 3PLs handle returns efficiently, while others are slow and costly.
Test Before Committing
Before signing a long-term contract, send a small batch of inventory to test their service.
Need help finding the right 3PL? Let us know—we can guide you in the right direction!